Overview

You can integrate the Promptchat live chat software with almost every type of website in the industry. Whether that is Joomla, Magento, Wordpress, Boonex, Wix, etc.... even flash based websites are supported.

In addition when you purchase the Promptchat white label chat server software, you will have access to all the data generatedby and going through the chat system so often we are asked about integration of Promptchat to 3rd party systems. Feel free to contact our support department for assistance with regards to software integration enquiries.

For instance, you can integrate the Promptchat live chat software with support ticketing/email management software, sales CRM or any other online software that your organization rely on.

In the next sections of this knowledgebase we will go through the most popular usages and best practices of the Promptchat live chat system and how to implement these in your workflow.